Privacy policy

1. Contract performance: we process your name, email address, and subscription information in order to provide your membership, manage billing, and deliver the services you have subscribed to.
2. Legal obligation: we retain billing and transaction records as required by HMRC and applicable financial regulations.
3. Legitimate interests: we process usage and analytics data to maintain and improve the Site, detect fraud, and ensure network security, where this does not override your rights and interests.
4. Consent: we send marketing emails and newsletters only where you have opted in to receive them. You may withdraw your consent at any time by clicking the unsubscribe link in any email.

Typically we will send one email per week and you have the option to unsubscribe from our email newsletters at any time. We do not share your email address with anyone else.

As a public visitor, you will not be required to provide any personal information. If you interact with the site e.g. via sharing a page that you like via social media in our 'Share / Like' section, we keep a record only of the action and not of your personal details.

Registered members will be asked to provide some limited personal information in order to enable the provision of certain services (e.g. to confirm their identity and allow allocation to the secure member's area). This information is stored electronically. By supplying this information you are consenting to art-sk.com holding and using it for the purposes for which it was provided. Information provided will be kept for as long as is necessary to fulfil that purpose.

The specific information we may collect as a registered website member:

• Your name, email and country of residence are required.
• Your full address, age, gender, and other statistics required to make calculations for services provided are voluntary and fully editable by you.
• Records of your correspondence (if any) with us.
• Details of transactions you carry out through the Site and of the fulfilment of your orders.
• Details of your visits and interaction with the Site including, but not limited to, traffic data, location data and other communication data.

For members with a paid subscription we also collect and retain:

• Your subscription plan type (monthly or annual) and current status (active, cancelled, or lapsed).
• Your billing history, including dates and amounts of charges, as provided to us by Stripe.
• Your subscription start date and, where applicable, cancellation date.

We will only use your data for the purpose for which it was collected, to enable us to administer processes and provide membership services. We will retain your personal data for no longer than 7 years following the end of your membership or the closure of your account. Billing and transaction records are retained for a minimum of 7 years in accordance with HMRC requirements for financial record-keeping.

Your card details are collected and processed directly by our payment processing service provider Stripe Payments Europe, Ltd ("Stripe").

The collection and processing by Stripe of your credit or debit card details and other personal data is governed by their respective terms and conditions. See https://stripe.com/gb/privacy for more information.

Stripe may from time to time provide us with information regarding the credits and debits made to your card in order to enable us to reconcile our accounts.

However, some of our service providers, including Stripe, are headquartered in the United States. Where your data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR, such as Standard Contractual Clauses approved by the Information Commissioner's Office (ICO). For further information on how Stripe handles international transfers of your data, please refer to Stripe's Privacy Policy at https://stripe.com/gb/privacy.

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and statistical analysis. This is statistical data about our users' browsing actions and patterns and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using cookies. A cookie is a small file which is stored on the hard drive of your computer. They help us to improve the Site and to deliver a better and more personalised service. We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them please visit allaboutcookies.org.

In addition, we may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling;

and (e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information. Except as provided in this privacy policy, we will not provide your information to third parties.

We are registered with the Information Commissioner's Office (ICO) as a data controller. Registration reference: ZC111109

If you have any concerns about how we handle your personal data and are not satisfied with our response, you have the right to lodge a complaint with the ICO at www.ico.org.uk or by calling 0303 123 1113.

As official art-sk.com members, you have individual rights under the Data Protection Act 2018 and UK GDPR:

• To be informed about the personal data we hold on you
• To access your personal data
• To object to the processing of your personal data
• To restrict the processing of your personal data
• To rectify your personal data
• To erase your personal data

Please note that the right to erasure is not absolute. We may be unable to fulfil an erasure request where we are required to retain data to comply with a legal obligation (for example, financial records required by HMRC), or to establish, exercise or defend legal claims. Where this applies, we will inform you of the reason and of the data we are unable to delete.

You can exercise your individual rights at any time by contacting us at dataprotection@art-sk.com . We will take all appropriate technical and organisational steps to protect the confidentiality, integrity, availability and authenticity of your data.

If our information practices change at some time in the future we will post the policy changes on this page. If you are concerned about how your information is used, you should check this page periodically.

If you have any concerns about material which appears on the Site, or any questions, comments or requests regarding our Terms of Website Use, Terms of Service or Privacy Policy, please contact us at dataprotection@art-sk.com .